Learning Outcomes

Basics of Case Management

Principles and Good Practices in Case Management

Case Management Steps

Designing Case Management and Referrals

Lesson Summary

In this module, you will be introduced to the principles, ethics and good practices in case management that will help you maintain professional boundaries when dealing with clients. We go through the case management steps to guide you in performing your tasks before looking at designing and effectively implementing case management services.

Case Management in Child Protection - Course Assessment

This free online training course provides effective techniques for handling child abuse to a successful resolution.

Case Management in Child Protection

Case management involves organizing and executing tasks to address a child's needs appropriately, systematically, and promptly through direct support and referrals. Social workers, caseworkers, and volunteers working with children can learn about the principles, good practices, and case management procedures. These lessons can boost their confidence, capacity, and support in providing appropriate referrals and safe and competent services.

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